Terms of Service
Last updated: 15 September 2026
Terms of Service and corporate operational compliance of GOFA-GLOBAL COMPANY LIMITED. By using the platform, you accept all of the terms set out below.
1.Corporate identification & legal framework
This enterprise technology platform (https://gofa-global.com) is owned, managed, and operated exclusively by GOFA-GLOBAL COMPANY LIMITED, a corporate entity formally established and registered under the harmonized commercial laws of the OHADA Uniform Acts.
Our official legal credentials are filed with the Registre du Commerce et du Crédit Mobilier under corporate reference RC B'DA2026B.434, and authorized by the Directorate General of Taxation with Corporate Taxpayer Identification Number (TIN) M082618885031G. Central corporate banking and domestic settlement operations are anchored strictly at EcoBank Headquarters, Main Branch, Centre-Ville, Yaoundé.
2.Logistics infrastructure & corridor routing
GOFA-GLOBAL CO. LTD functions as a decoupled, asset-light e-commerce technology infrastructure provider. Our global supply chain, international air-freight tonnage allocations, and Delivered Duty Paid (DDP) customs clearance workflows are secured via a dual-carrier framework:
- Economy Express Tier (Speedaf DDP framework) — consolidated mass retail freight is routed express via our dedicated B2B air-cargo lines out of our Guangzhou Hub Terminal, with a transit timeline of 5 to 7 business days max. Destination customs clearance, port handling fees, and airport import duties are entirely absorbed under our flat-rate DDP model.
- Premium Corporate Tier (DHL Express) — high-value or urgent corporate shipments are integrated natively via live server handshakes with the MyDHL Sandbox/Production API framework for time-definite international transit and customs clearance.
3.Last-mile delivery
Last-mile urban doorstep deliveries across our operating grids are fulfilled strictly by our contracted domestic third-party logistics (3PL) motorcycle networks — including Eagle Eye Logistics in Cameroon and GIG Logistics in Nigeria — using our internal Progressive Web App (PWA) satellite navigation data parameters.
4.Dynamic checkout, weight mapping & pricing
All product shipping costs are calculated dynamically at checkout. The GOFA-GLOBAL server infrastructure processes volumetric weight data metrics mapped directly inside our internal product database. Total shipping fees are multiplied by our locked-in corporate carrier tariffs and displayed transparently to the user before final payment execution.
All transactions are collected upfront via our integrated merchant gateways (Kora Pay / CamPay), supporting local Mobile Money (MTN / Orange Money) and card settlements.
5.Refund, cancellation, and dispute resolution policy
To protect early corporate treasury reserves and manage cross-border cargo booking fees, all platform users are bound by the following financial rules:
- Non-refundable cargo allocation — once an order is completed, paid for, and a customized tracking label is generated, international cargo space is locked at our Guangzhou terminal. Consequently, orders cannot be cancelled, modified, or refunded due to customer change of mind.
- Eligibility for refund / reshipment — (a) the product arrives physically damaged at the doorstep (vetted by the delivery rider on camera prior to package acceptance); (b) the product contains a severe manufacturing defect making it non-functional; (c) the shipment fails to clear customs or is permanently lost in international transit beyond our guaranteed operational delivery window.
- Claim window & procedure — any claim for a damaged or defective item must be filed within exactly forty-eight (48) hours of physical delivery, with clear photographic or video verification sent to management@gofa-global.com. Vetted and approved refunds are credited back to the original mobile wallet or payment method within 5 to 7 business days.
6.Data accuracy and pin-drop compliance
The customer bears sole legal and financial responsibility for the accuracy of the spatial delivery data provided, and must drop a precise rooftop marker onto our front-end Leaflet map canvas at checkout.
GOFA-GLOBAL CO. LTD is entirely insulated from liability, shipping delays, or delivery failures resulting from an inaccurate customer pin-drop or false contact parameters.
7.Jurisdiction & governing law
Operating as an international cross-border platform, these terms and conditions are governed by, construed, and enforced in strict accordance with the commercial treaties of the OHADA Uniform Acts, regional CEMAC directives, and the national regulations of the Republic of Cameroon and the Federal Republic of Nigeria.
8.Compliance contact node
All administrative, legal, or operational compliance inquiries must be formally routed to our secure corporate domain mailbox: management@gofa-global.com.
Terms of Service
Last updated: 15 September 2026
Terms of Service and corporate operational compliance of GOFA-GLOBAL COMPANY LIMITED. By using the platform, you accept all of the terms set out below.
1.Corporate identification & legal framework
This enterprise technology platform (https://gofa-global.com) is owned, managed, and operated exclusively by GOFA-GLOBAL COMPANY LIMITED, a corporate entity formally established and registered under the harmonized commercial laws of the OHADA Uniform Acts.
Our official legal credentials are filed with the Registre du Commerce et du Crédit Mobilier under corporate reference RC B'DA2026B.434, and authorized by the Directorate General of Taxation with Corporate Taxpayer Identification Number (TIN) M082618885031G. Central corporate banking and domestic settlement operations are anchored strictly at EcoBank Headquarters, Main Branch, Centre-Ville, Yaoundé.
2.Logistics infrastructure & corridor routing
GOFA-GLOBAL CO. LTD functions as a decoupled, asset-light e-commerce technology infrastructure provider. Our global supply chain, international air-freight tonnage allocations, and Delivered Duty Paid (DDP) customs clearance workflows are secured via a dual-carrier framework:
- Economy Express Tier (Speedaf DDP framework) — consolidated mass retail freight is routed express via our dedicated B2B air-cargo lines out of our Guangzhou Hub Terminal, with a transit timeline of 5 to 7 business days max. Destination customs clearance, port handling fees, and airport import duties are entirely absorbed under our flat-rate DDP model.
- Premium Corporate Tier (DHL Express) — high-value or urgent corporate shipments are integrated natively via live server handshakes with the MyDHL Sandbox/Production API framework for time-definite international transit and customs clearance.
3.Last-mile delivery
Last-mile urban doorstep deliveries across our operating grids are fulfilled strictly by our contracted domestic third-party logistics (3PL) motorcycle networks — including Eagle Eye Logistics in Cameroon and GIG Logistics in Nigeria — using our internal Progressive Web App (PWA) satellite navigation data parameters.
4.Dynamic checkout, weight mapping & pricing
All product shipping costs are calculated dynamically at checkout. The GOFA-GLOBAL server infrastructure processes volumetric weight data metrics mapped directly inside our internal product database. Total shipping fees are multiplied by our locked-in corporate carrier tariffs and displayed transparently to the user before final payment execution.
All transactions are collected upfront via our integrated merchant gateways (Kora Pay / CamPay), supporting local Mobile Money (MTN / Orange Money) and card settlements.
5.Refund, cancellation, and dispute resolution policy
To protect early corporate treasury reserves and manage cross-border cargo booking fees, all platform users are bound by the following financial rules:
- Non-refundable cargo allocation — once an order is completed, paid for, and a customized tracking label is generated, international cargo space is locked at our Guangzhou terminal. Consequently, orders cannot be cancelled, modified, or refunded due to customer change of mind.
- Eligibility for refund / reshipment — (a) the product arrives physically damaged at the doorstep (vetted by the delivery rider on camera prior to package acceptance); (b) the product contains a severe manufacturing defect making it non-functional; (c) the shipment fails to clear customs or is permanently lost in international transit beyond our guaranteed operational delivery window.
- Claim window & procedure — any claim for a damaged or defective item must be filed within exactly forty-eight (48) hours of physical delivery, with clear photographic or video verification sent to management@gofa-global.com. Vetted and approved refunds are credited back to the original mobile wallet or payment method within 5 to 7 business days.
6.Data accuracy and pin-drop compliance
The customer bears sole legal and financial responsibility for the accuracy of the spatial delivery data provided, and must drop a precise rooftop marker onto our front-end Leaflet map canvas at checkout.
GOFA-GLOBAL CO. LTD is entirely insulated from liability, shipping delays, or delivery failures resulting from an inaccurate customer pin-drop or false contact parameters.
7.Jurisdiction & governing law
Operating as an international cross-border platform, these terms and conditions are governed by, construed, and enforced in strict accordance with the commercial treaties of the OHADA Uniform Acts, regional CEMAC directives, and the national regulations of the Republic of Cameroon and the Federal Republic of Nigeria.
8.Compliance contact node
All administrative, legal, or operational compliance inquiries must be formally routed to our secure corporate domain mailbox: management@gofa-global.com.