FAQ
The most frequent questions about GoFa.
Is the listed price really final?
Yes. It includes the product, freight, customs (DDP) and home delivery. You pay nothing on arrival.
What are the delivery times?
By air: 21 days max. By sea (bulky products or those containing alcohol): 45–60 days. The exact range is shown on each product.
How do I track my order?
You get WhatsApp updates at every step, and you can track your order anytime from "My orders" or the tracking page (no account needed).
What is video verification?
Before shipping from China, every product is filmed (condition, serial number, packaging). The clip is sent to you on WhatsApp.
How do I pay?
With MTN Mobile Money or Orange Money, in your currency. Depending on your country, a deposit may be enough to start the order.
FAQ
The most frequent questions about GoFa.
Is the listed price really final?
Yes. It includes the product, freight, customs (DDP) and home delivery. You pay nothing on arrival.
What are the delivery times?
By air: 21 days max. By sea (bulky products or those containing alcohol): 45–60 days. The exact range is shown on each product.
How do I track my order?
You get WhatsApp updates at every step, and you can track your order anytime from "My orders" or the tracking page (no account needed).
What is video verification?
Before shipping from China, every product is filmed (condition, serial number, packaging). The clip is sent to you on WhatsApp.
How do I pay?
With MTN Mobile Money or Orange Money, in your currency. Depending on your country, a deposit may be enough to start the order.